Born in Melbourne. Built for Australian businesses. ThynkProcess is an SAP Partner and Salesforce partner delivering ERP, CRM, analytics, and integration solutions to mid-market Australian companies — with the honesty, expertise, and commitment that makes the difference between a project and a transformation.
ThynkProcess was founded with a simple belief: Australian businesses deserve more than a generic software installation. They deserve a partner who takes the time to understand their business, their industry, and their people — and then builds a technology solution that actually fits.
We started as SAP Business One specialists and have grown into a full-service SAP and Salesforce partner with deep expertise in integration, analytics, and digital transformation. Today, ThynkProcess works with mid-market businesses across manufacturing, food & beverage, wholesale distribution, healthcare, and professional services — delivering solutions that stick because we combine technical depth with genuine business understanding.
Our team brings over 60 years of combined ERP and CRM experience. But what sets us apart isn't just the experience — it's the way we work. We're straight-talkers. We tell you what will work, what won't, and why. We don't sell technology for its own sake; we solve business problems.

Successful ERP & CRM Projects
Years Combined ERP Experience
Industries Served
Silver Partner — Certified
The principles that guide every engagement, every conversation, and every solution we deliver.
We tell you what you need to hear, not what you want to hear. If a solution isn't right for you, we'll say so.
We measure our success by your results — not hours billed or tickets closed.
We're a local team with local knowledge. Australian compliance, Australian industries, Australian work ethic.
We don't disappear after go-live. Our clients are partners for the long term — we grow together.
Every ThynkProcess engagement follows our proven 5-phase delivery methodology.
We listen first. We map your business, your processes, and your goals before recommending anything.
We design a solution that fits your business — not a generic template.
We configure, build, and test with your team — iterating until it's right.
We're with you on day one and every day after — until your team is confident.
We review, tune, and expand your solution as your business evolves.
ThynkProcess holds certifications and partnerships with the world's leading enterprise software providers.
"ThynkProcess implemented SAP B1 in 12 weeks. Month-end close went from 8 days to 2."
Our team brings decades of combined experience in enterprise technology, with deep expertise across SAP, Salesforce, and industry-specific solutions.

Whether you're planning your first ERP implementation or optimising an existing system, ThynkProcess is your honest, expert Australian partner. Book a free 30-minute consultation — no sales pitch, just a genuine conversation.
+61 3 7075 3900 | info@thynkprocess.com.au | South Melbourne, Victoria