Privacy Policy

We may collect personal information that you voluntarily provide to us when you fill out a contact form, book a consultation, subscribe to our newsletter, or otherwise interact with us. This may include your name, email address, phone number, company name, and job title. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected using cookies and similar tracking technologies.

We use the information we collect to: • Respond to your enquiries and provide the services you request • Send you marketing communications (with your consent) • Improve our website and services • Comply with legal obligations • Detect and prevent fraud or security issues We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your personal information with: • Service providers who assist us in operating our website and conducting our business (e.g. CRM platforms, email providers, analytics tools) • SAP, Salesforce, and other technology partners where necessary to deliver services • Law enforcement or regulatory bodies where required by law All third parties are required to keep your information confidential and use it only for the specified purpose.

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. We use Google Analytics to analyse website traffic. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

Under the Australian Privacy Act 1988, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information (subject to legal obligations) • Opt out of marketing communications at any time To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated 'Last Updated' date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: ThynkProcess Pty Ltd Email: info@thynkprocess.com.au Phone: +61 3 7075 3900 Address: 39/72 York Street, South Melbourne Victoria 3205, Australia