How We Deliver — Our Proven Approach to ERP & CRM Success

We run structured discovery workshops to understand your current processes, pain points, data quality, and future goals.

Key Activities

• Stakeholder interviews and workshops
• Current state process mapping
• Pain point and data quality review
• Future goals and requirements capture
• Business requirements gathering

We translate business requirements into a system design — configuration specifications, process maps, data migration strategy, and integration architecture.

Key Activities

• Solution architecture design
• Configuration specifications
• Process re-engineering and mapping
• Data migration strategy
• Integration architecture planning

We configure, customise, and integrate the solution in a sandbox environment. Weekly status calls, sprint reviews, and iterative feedback loops with your key users.

Key Activities

• System configuration and customisation
• Data migration and cleansing
• Integration development and testing
• Sprint reviews with key users
• Workflow automation setup

Data migration, cutover planning, parallel running, and hyper-care support during your go-live window. ThynkProcess consultants are on-site or on-call throughout.

Key Activities

• Go-live planning and execution
• Data migration and cutover
• Parallel running management
• Hyper-care support period
• User training and knowledge transfer

Post-go-live reviews at 30, 60, and 90 days. System tuning, additional training, and continuous improvement.

Key Activities

• 30 / 60 / 90-day post-go-live reviews
• Performance monitoring and tuning
• Additional training as needed
• Feature enhancement recommendations
• Strategic technology roadmapping